Ok, I Get It

It's time for an office. Like, a real, honest-to-God office, where you can lock the door and conduct business in a professional manner. Let me elaborate.

Last week the phone rang.

Sara: Hello?
Caller: Hello? I was looking for Serendipity Scraps...?
Zion: WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH!
Sara: This is Serendipity Scraps.
Zion: NO TAKE BATH! MOMMY NO TAKE BATH! MOMMY NOOOOOOOOOOOOOOOOOOO!
Caller: Ok... my name is (name protected) and I'm just calling to find out the status on my order..
(Screaming continues in background)
Sara: Oh, actually I sent you an email yesterday to let you know that it was shipped in the morning. You should have it by tomorrow!
(Screams are getting louder)
Caller: Uhm, ok... thank you..
Sara: Uhhuhbuhbye.

Yesterday:

Sara: Hello?
Caller: Hello, Sara? This is Jordan calling from Fancy Pants Designs..?
Zion: MOMMY! MOMMY GO POTTY! MOMMY GO POTTY! POO-POO POTTY!
Sara: Hi Jordan, how are you?
Jordan: Just fine thanks.. we're trying to process your order and -
Zion: MOMMY, ELMO GO POO-POO POTTY! RIDE BIKE! POO-POO POTTY!
Sara: I'm so sorry. My son is home with me today, if you couldn't tell..
Jordan: That's ok. We're trying to process your order and it's telling us your credit card number is invalid. Could you verify it for me?
Sara: Sure, let me go get my card. Just a minute, please.
Zion: MOMMY GO POTTY! MOMMY GO POTTY!
Sara: Zion, could you hold on, please? Mommy's taking an important call (in my sweetest voice possible so that Jordan doesn't start googling the Missouri Department of Family Services). We'll go potty in a minute, baby.
Zion: RIDE BIKE NOW! MOMMY RIDE BIKE NOW!
Sara: Here you go Jordan, it's XXXX-XXXX-XXXX-XXXX.
Jordan: Oh, good. That number looks like a "3" on your fax, but it's supposed to be an "8". Got it, Sara. Thanks so much!
Sara: Thank you - have a great week!
Zion: THANK YOU! HAVE A GREAT WEEK!

Pre-school next year? If my business survives that long, I'm thinking so.